Hotel Essay Example | Topics and Well Written Essays - 250 words

Hotel - Essay Example Providing ample security for the visiting guests is yet another operational challenge facing the start of new Boutique hotels. This is because; the hotels target middle to high class incomes individuals, who are also the target of criminals. Collaborative customization is what we can learn from mass customization of tangible goods, which allows the service provider to discuss with the customers regarding their preferences, and thus articulate their services to match the preferences. Option and choices are yet the other aspects learnt which can be applied to mass customization of services. This will entail availing a range of services to customers, so they can choose on what fits them best. Boutique hotels can maintain standard level of service without compromising their customization mission, through training their staff to offer services differently to their customers, based on customer preferences. This way, they can differentiate service offering strategies, even though the services offered are